Q
Can we use our own boxes for storage?
A
Yes, as long as they are industry standard. Or you can purchase
them from NERR.
Q
How much space is available for us?
A
Our facility is 30,000 square feet for record storage, two more phases are planned for future expansion. Currently we can accommodate 400,000 boxes.
Q
Do you always have to deliver or can we pick up files?
A
We have a separate room for viewing of boxes and/or files that is available. Picking up files yourself is always an option.
Q
How fast can I get access to my documents?
A
We have 1-hour service available for emergency requests. Normal delivery is next day.
Q
How are boxes identified to be our boxes?
A
We use a unique barcoding system. A range of barcodes is assigned to your account and all boxes will have a barcode. Files that are retrieved from boxes will also be given a barcode. This will allow us to put a file back where it came from.
Q
Do you destroy records and can you print out a list of destroyed records?
A
Yes with proper authorization from you, we will destroy your records. We can also give you a print out of what boxes were destroyed and when.
Q
What is the cost of storing?
A
The cost of storing depends on the size and amount of boxes that are being stored.
Q
What do I need to get started?
A
Simply call us at 603-626-6667 and a sales representative will be able to answer any further questions and create a proposal to meet your needs.

Common Questions

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